Question 1

What does the CCTV installation service include?

Accepted Answer

Full end-to-end service: free site survey, custom system design, supply of cameras and recorders, professional installation, mobile app setup, and user training.

Question 2

What types of cameras and systems do you install?

Accepted Answer

IP cameras (2MP to 8MP/4K), NVR for IP systems, DVR for analog, weatherproof IP66/IP67 outdoor cameras, and day/night cameras with wide dynamic range.

Question 3

Can I view footage remotely from anywhere?

Accepted Answer

Yes. Live and recorded footage is accessible via smartphone app or laptop from anywhere in Nepal or abroad (with internet).

Question 4

How much storage do the systems provide?

Accepted Answer

Configurable for 30–90 days of continuous recording, depending on camera count, resolution and Hard Disk Capacity.

Question 5

Do the cameras work during power cuts?

Accepted Answer

Yes. All systems integrate with UPS backup (Optional), so NVR and cameras remain operational during load-shedding.

Question 6

Which businesses benefit most from your CCTV?

Accepted Answer

Homes, retail stores, warehouses, banks, schools, hospitals, hotels, ISPs, data centers, and multi-site operations.

Question 7

How long does a typical CCTV installation take?

Accepted Answer

After the site survey, professional installation and handover are usually completed in 1–3 days depending on the number of cameras and sites.

Question 8

Is the system suitable for outdoor use in monsoon season?

Accepted Answer

Yes. All outdoor cameras are IP66/IP67 weatherproof and designed for Nepal’s harsh conditions.

Question 9

Can I monitor multiple locations from one dashboard?

Accepted Answer

Yes. Multi-site clients (e.g., chain stores or warehouses) get a single centralized dashboard.

Question 10

Do you provide training after installation?

Accepted Answer

Yes. A complete handover includes on-site walkthrough, mobile app training, and full documentation.

Question 11

What resolutions do you recommend?

Accepted Answer

NaviOn recommends minimum 4MP (2K) for commercial use where facial identification is important; 8MP (4K) is available for high-detail needs.

Question 12

Is ongoing maintenance included?

Accepted Answer

Free consultation and support during warranty; optional annual maintenance packages are available for updates and health checks.

Question 13

What is GPS Vehicle Tracking & Fleet Management?

Accepted Answer

It is a real-time GPS tracking system that gives live visibility of vehicles on a map, route history, fuel monitoring, driver behavior alerts, and remote engine control for fleets of any size in Nepal.

Question 14

Which vehicles can use NaviOn GPS trackers?

Accepted Answer

The system works on motorcycles, scooters, cars, buses, trucks, construction equipment, school buses, rental fleets, and courier bikes.

Question 15

How accurate is the real-time tracking?

Accepted Answer

Location updates every 10–30 seconds on live maps, with up to 90 days of route replay history.

Question 16

Does it work in remote areas of Nepal?

Accepted Answer

Yes. Devices use multi-network SIM cards (optional) and store data offline in dead zones, syncing automatically when signal returns.

Question 17

What fuel-saving benefits can I expect?

Accepted Answer

Most fleets see 15–20% fuel cost reduction within the first 90 days through fuel sensor integration, idle-time alerts, and route optimization.

Question 18

Can I remotely stop a vehicle if it is stolen?

Accepted Answer

Yes. The Engine Lock/Unlock (remote immobilizer) feature lets you disable/enable the engine from your phone.

Question 19

What is the SOS button and voice monitoring?

Accepted Answer

Drivers can press an SOS button for instant alerts and the one-way microphone allows you to listen to the cabin for safety in remote areas.

Question 20

How long does installation take?

Accepted Answer

Professional installation takes 20 Mins–1 hour per vehicle with zero downtime. Same-day service is available.

Question 21

Is there a  subscription fee?

Accepted Answer

Yes. An annual platform fee covers live tracking, alerts, data storage, and reports. Pricing is based on fleet size —contact NaviOn for a custom quote.

Question 22

Do you offer dashcams with GPS?

Accepted Answer

Yes. 4G DashCams (2CH, 3CH, and 4CH models) combine video recording with full GPS tracking.

Question 23

What support do you provide after installation?

Accepted Answer

24/7 local support in Nepali, English, and Hindi, dedicated account manager, and field technicians across Nepal.

Question 24

What networking products does NaviOn supply?

Accepted Answer

Enterprise routers, Layer 2/3 managed switches, fiber optic equipment (OLT/ONU, SFP transceivers, patch panels), wireless access points, and structured cabling (Cat6/Cat6A and fiber).

Question 25

Who is this service for?

Accepted Answer

ISPs (FTTH and wireless last-mile), enterprises, hotels, data centers, schools, universities, and any organization needing reliable LAN/WAN or campus networks.

Question 26

Do you only sell equipment or also install it?

Accepted Answer

Both. Equipment can be purchased standalone or with full pre-sales engineering, installation, configuration, and deployment by certified engineers.

Question 27

Why choose a local supplier in Nepal?

Accepted Answer

Stock is kept in Nepal for fast delivery, no customs delays, local warranty support, and equipment tuned for Nepal’s power and RF conditions.

Question 28

What support is provided after purchase?

Accepted Answer

24/7 NOC monitoring with automated alerts, dedicated account manager, and after-sales support beyond standard warranty.

Question 29

Do you supply fiber optic solutions for ISPs?

Accepted Answer

Yes. Complete FTTH solutions including OLT, ONU, fiber cables, splicing supplies, and patch panels.

Question 30

Is Wi-Fi equipment suitable for hotels and large campuses?

Accepted Answer

Yes. Indoor and outdoor wireless access points are configured for high-density environments and Nepal’s RF conditions.

Question 31

How quickly can equipment be delivered?

Accepted Answer

Most items are in stock in Nepal, enabling same day/week delivery and installation in major cities.

Question 32

What makes your networking equipment reliable in Nepal?

Accepted Answer

Products are selected and configured for local power fluctuations, high humidity, and varying signal environments.

Question 33

Can existing ISPs upgrade their network with NaviOn?

Accepted Answer

Absolutely. NaviOn supplies aggregation switches, core routers, and fiber upgrades to help ISPs scale without downtime.

Question 34

What web and software services does NaviOn offer?

Accepted Answer

Professional business websites, CMS, CRM E-commerce stores, custom web applications, SaaS platforms, mobile apps (iOS & Android), and API integrations.

Question 35

How much does a professional website cost in Nepal?

Accepted Answer

Business websites start from NRS 25,000–50,000. E-commerce and custom applications are quoted individually based on scope.

Question 36

How long does it take to build a website?

Accepted Answer

Standard business website: 2–4 weeks; e-commerce: 4–8 weeks; custom web applications: 8–16 weeks (depends on content readiness).

Question 37

Do you integrate Nepali payment gateways?

Accepted Answer

Yes. Full integration with eSewa, Khalti, ConnectIPS, and others for seamless local payments.

Question 38

Are your websites SEO-ready for Google Nepal?

Accepted Answer

Yes. Every site is built with technical SEO, structured data, and Core Web Vitals optimization (targeting 90+ PageSpeed scores and sub-2-second load times).

Question 39

Can you build mobile apps for my business?

Accepted Answer

Yes. Cross-platform iOS and Android apps using React Native & Flutter for logistics, fleet, hospitality, retail, and service businesses.

Question 40

Do you offer website maintenance after launch?

Accepted Answer

Yes. Monthly maintenance packages include hosting, security updates, backups, performance monitoring, and content updates.

Question 41

Is your team based in Nepal?

Accepted Answer

Yes. The entire development team is based in Pokhara, Nepal, with local support and no offshore outsourcing.

Question 42

Can you build custom software or SaaS platforms?

Accepted Answer

Yes. Complex business logic, admin dashboards, customer portals, and scalable cloud-based SaaS solutions.

Question 43

How is pricing structured?

Accepted Answer

Fixed-scope pricing with clear milestones and no surprise invoices. Detailed quote provided within 48 hours of project brief.

Frequently Asked Questions

CCTV Camera Installation & Surveillance Systems Nepal

GPS Vehicle Tracking & Fleet Management Nepal

ISP & Enterprise Networking Equipment Nepal

Web Design & Software Development Company in Nepal

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